PRIVACY POLICY
March 21, 2020
Omega Assist values your privacy and takes its responsibility to safeguard information about you very seriously. In Omega Assist, we are ensuring all data we receive remains confidential and protected, and that we comply with the Health Insurance Portability and Accountability Act (“HIPAA”) and any other relevant federal and state privacy laws. For that purpose, Omega Assist has implemented policies, processes, and procedures designed to ensure compliance with HIPAA requirements, but more importantly to ensure any and all data we receive is protected and secure.
This Privacy Policy (“Policy”) describes the types of information Omega Assist, (“Omega Assist,” “us,” “we,” or “our”) may collect from you or your authorized representative (“you”). The Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing information about you, and expresses our commitment to protecting your privacy in accordance with law.
Terms of Privacy Policy and Agreement
Please read this policy carefully. If any term is unacceptable to you, please respond to our text by saying “STOP” or contact us immediately at:
Mail: Omega Assist, Inc.
18000 Studebaker Rd Suite 700, Cerritos CA 90703
Web: https://www.omegassistance.com
Email: info@omegassistance.com
If you respond to our text messages with anything but “STOP”, and provide any personal information to us or use our services you will be expressly in agreement to the terms of this Privacy Policy.
This Privacy Policy will/may change from time to time, and your use of our services even after we make changes will be considered to be your acceptance of those changes.
Please check this Privacy Policy periodically for updates.
How We Collect and Store Information About You
Omega Assist receives information about you from your own input of personal data directly in our webpage. You will be receiving text or other messages about appointments, the need for vaccinations or immunizations, other services you may access, or resources you may contact to learn about healthcare services and about how to enhance your wellbeing.
Omega Assist provides some of these services for you along with administrative and technological support. This requires that we collect and store information about you. We do not receive or retain information about you that is not necessary for us to perform the services offered in our web page.
We receive information about you through a secure exchange and store your information in a secure environment.
How We Use and Share Information About You
We use information about you to activate all offered assistance services and to communicate with you by telephone, email, and/or text message. We may use your first name to greet you and establish that you are the person we are trying to reach and that we have the correct phone number/email.
We may use health information about you, but message content will be delivered in a generalized way so as not to disclose your health status.
After this initial message, we may send information to you about health-related products and services we offer and/or are available to you in your area, such as educational programming and tools for managing diseases like diabetes.
We may share your information with third parties who are legally bound by the restrictions of this Policy and the law. As examples, we share your PHI and other personal information with organizations that help us run and maintain the technology and security infrastructure that support the Site, secure storage facilities or hosts, our online payment processor and bank, entities that provide us with support for the services we make available to you, and transportation services if you ask us to arrange for travel to a doctor appointment.
We may also share your information with a third party if we merge, are acquired, or undergo an asset sale or as required by law.
If you visit the Site, we will use cookies so the Site can remember who you are and your preferences and to ensure that you are who you say you are. For these reasons, we do not respond to “do not track” signals in your browser.
We also collect information through the Site that is not healthcare information, such as:
Technical information about how and when you use the Site;
Technical information about your mobile device or computer, including the operating system you use;
Your general location when you use the Site;
Your internet protocol address and MAC address.
We collect and use other information from your visits to the website to help us improve the overall quality of the Site and the services we provide.
Omega Assist complies with California’s Privacy Rights for California Minors in the Digital World Act (“PRCM”), which prohibits marketing or advertising to minors any dietary supplement products containing ephedrine group alkaloids, including androstanediol, androstenedione, norandrostenediol, norandrostenedione, or dehydroepiandrosterone. The PRCM also prohibits identifying minors in some situations not applicable here. Nonetheless, we will not intentionally identify minors without duly authorized express consent.
How We Safeguard Your Privacy
We use industry standard technologies, physical security, and administrative processes to ensure that information about you is not shared with or accessible to anyone who does not have a legitimate need to view or access the information. This information, and information you submit to us is maintained on Secure Portals and our data center servers are physically and electronically secured and are protected by firewall and encryption technology.
While we cannot guarantee that unauthorized access to, or loss, misuse, or alteration of data will not occur, Omega Assist’s policies, procedures and practices, along with its technologies and security systems, are designed to ensure that its data systems are protected against known security vulnerabilities. We have never been associated with any HIPAA or other privacy or security law violations and continually work to keep it that way.
How to Contact Us
Questions or comments regarding this Policy should be submitted to info@omegassistance.com or in writing to:
Omega Business Support Services LLC
18000 Studebaker Rd Suite 700, Cerritos CA 90703